Return and Refund Policy
Refunds for PayNTrack subscriptions
PayNTrack provides digital SaaS subscriptions. No physical product is shipped or returned.
Eligible refund requests
You may request a refund within 7 calendar days of your first paid subscription when you were charged more than once, paid an incorrect amount, or could not access the purchased service because of a verified PayNTrack technical problem.
Non-refundable payments
Renewals, partially used subscription periods, consumed usage limits, custom setup work, third-party charges, and payments made more than 7 days before the request are normally non-refundable. This does not limit any rights required by applicable law.
How to request a refund
Email info.codebider@gmail.com with your company name, registered email, payment date, amount, transaction reference, reason, and payment evidence. Requests are reviewed against account and gateway records.
Approved refunds
Approved refunds are returned through the original payment method where supported. Bank and payment-gateway processing times may vary after PayNTrack issues the refund.
Cancellation
You may request cancellation before the next renewal. Cancellation stops future billing but does not automatically refund the current subscription period.